Have your say

If you wish to provide feedback or make a complaint, you can do this by: 

• Contacting us via the form below
• Emailing complaints@aboriginalinvestment.org.au 
• Mailing your feedback or complaint to:

Aboriginal Investment NT - Complaints Manager

PO Box 4623, Darwin NT 0800

Complaints process

Once received by Aboriginal Investment NT, the details of your complaint will be recorded in our system and handled in accordance with our complaints procedure.

To help us resolve your complaint as quickly as possible, please include:

• Details of your complaint
• Your desired resolution
• Your preferred contact method
• Any relevant grant reference numbers

We will acknowledge your complaint within five working days.

If you are unsatisfied with our handling or the outcome of your complaint, you may wish to contact the Commonwealth Ombudsman. The Ombudsman will not usually investigate a complaint unless the matter has first been raised directly with Aboriginal Investment NT. Further information can be obtained at www.ombudsman.gov.au.